Frequently Asked Questions

You need a computer with the Windows operating system and an internet connection.
Most applications require the Google Chrome browser to work.
As for extractors, for better organization and visualization of the extracted information, Microsoft Excel is required.

SMTP means Simple Mail Transfer Protocol and is used to connect your official email with Top Active Email.
To make it easier, follow the information from the 3 largest and most common email providers:

Gmail
SMTP Address: smtp.gmail.com
Username / Email: your Gmail email
Port: 587
Enable SSL: Yes

Yahoo
SMTP Address: smtp.mail.yahoo.com
Username / Email: your Yahoo email
Port: 587
Enable SSL: Yes

Hotmail
SMTP Address: smtp-mail.outlook.com
Username / Email: your Hotmail email
Port: 587
Enable SSL: Yes

No. The correct password to be placed in Top Active Email must be generated in App Passwords by your email provider.
There are exceptions for some professional emails that use the same password.
For a complete step-by-step guide on how to obtain this password follow the following link: App Passwords

Unlimited 😉, there are no upload limits in the app. However, you must pay attention to the maximum amount that your email provider allows. Normally, Gmail can provide up to 500 emails per day, with a 20-second interval between each message.
There are other professional emails that can provide up to 1,500 emails per day.

As many accounts as you want. There are no account limits on Top Active Email.
However, it sends messages one account at a time.

As much as you want 😄! There are no message sending limits on Top Active Whats and Top Active Telegram.
However, you must pay attention to good sending practices and not spam, to avoid being blocked by WhatsApp or Telegram.

In the conventional way of attaching the CSV file of contacts we have two options:
PhoneNumber or UserID. Both are accepted in the application.
Within the application you can also extract and send messages to your contacts, groups and group members.

When you send messages for the first time, you will open the Telegram Web page and with it
you can read the Telegram QR Code you want or log in using your cell phone number.

In the conventional way, it can be sent to WhatsApp Telephone numbers.
Within the application you can also extract and send messages to your contacts, groups and group members.

When you send messages for the first time, you will open the WhatsApp Web page and with it
you can read the WhatsApp QR Code you want.

No, you can choose the No Social Network option in Social Network and search for the Keyword only through the Search Engine (Google, Yahoo, Bing).

Yes, extraction can be done anywhere in the world, just choose the desired country.

By default, the application saves the extracted information in Microsoft Excel format.
Your Excel must be installed and properly activated to be able to export successfully. If you still have difficulties, there are two more export formats in the application, in the upper right corner, in settings:
Text file and CSV file.

Privapixel is a Windows program that edits your photos directly on your computer. You don't need to open a website, create an account on an image service, or upload your photos to the internet to compress, resize, remove backgrounds, or add watermarks. Everything happens on your PC: your images remain yours.

Main slogan: Your images. Your computer.
Another way to say it: Compress and convert without sending anything to the internet.
Phrase shown in the program: Your images on your PC — private compression, without sending to the internet.

Used to make photo files smaller without uploading images to any website.

What you can do:
• Compress one photo or many at once (batch).
• Choose the mode: Maximum quality, Balanced, or Smallest size.
• Adjust quality with a slider.
• Choose output format: Automatic, JPEG, PNG, or WebP.
• Mark to remove photo metadata (hidden data in the file, such as camera information).
• Mark "Only save if smaller": if the photo is already optimized, the program keeps the original and does not create a worse or equal file.
• See before and after side by side: original photo and compressed version.
• See size estimate before processing.
• See how much space you saved (in percentage and file size).
• Accepted formats (many types): JPEG, PNG, WebP, AVIF, GIF, BMP, TIFF, HEIC, HEIF, JXL, JP2, ICO, PSD, TGA, and others.

Simple benefit: lighter photos to send on WhatsApp, email, websites, online stores, or social media, with faster uploads and less internet and storage usage.

Used to change photo size (width and height) to fit a website, form, ad, or standard you need.

What you can do:
• Resize by pixels (exact width and height).
• Resize by percentage (25%, 50%, or 75% smaller with quick shortcuts).
• Maintain image proportion (no flattening or distortion).
• Do not upscale option: if the photo is already small, the program won't enlarge and ruin quality.
• Preview the result before saving.
• Process multiple images in sequence.
• Everything processed locally on your PC.

Benefit: standardize product photos, scanned documents, banners, or posts without opening a complicated editor or online site.

Used to remove the photo background and leave it transparent (useful for logos, products, portraits for catalogs).

Local AI mode (recommended):
• Uses artificial intelligence running on your computer (U²-Net model).
• Better quality for more natural cutouts.
• The first time, the program downloads the AI model once (about 168 MB). After that, it works offline for background removal.
• The removal itself does not send your photo to an editing server: processing is on your PC.
• Output in PNG with transparency.

Color mode (alternative):
• Removes solid color backgrounds (e.g., white or green background).
• Tolerance adjustment.
• Automatically detect color in image corners.
• Option to smooth edges.

Benefit: professional cutouts for e-commerce, visual identity, Instagram graphics, promotional materials — without paying per-image subscriptions on foreign websites.

Used to protect and identify your photos before publishing or sending to clients.

What you can add to the image (you can combine several items):
• Your company logo.
• Free text.
• Phone number.
• Instagram.
• Website.
• QR Code (scanning goes to the link or information you define).

Controls:
• Position: bottom right, bottom left, top right, top left, center, or custom position (X and Y).
• Adjustable transparency (visible watermark without completely ruining the photo).
• Preview before applying to all.
• Apply in batch to multiple photos at once.

Benefit: your photos come out with your brand, contact, and link — ideal for photographers, real estate agencies, stores, service providers, and content creators.

1. Open Privapixel on Windows (after activating your license).
2. Drag photos to the indicated area or click "Choose images".
3. Choose the tool in the menu: Compress, Resize, Remove background, or Watermark.
4. Adjust the options on screen.
5. See the preview of the selected image.
6. Click the main button (Compress, Resize, Remove background, or Apply watermark).
7. Processed photos go to the output folder you chose.
8. Use "Open folder" to see the results.
9. Use "Clear" to start another batch.

Organized interface: file list with name, original size, new size, and status of each image. Progress bar when processing multiple at once.

Privacy
• Your photos don't need to be uploaded to cloud compression or editing sites.
• Ideal for client photos, documents, products, children, internal company environments, or any sensitive image.

Speed and convenience
• One program with four tasks that previously required different sites or apps.
• Batch processing: multiple images at once.
• Drag and drop files.
• Preview before confirming.

Savings
• Smaller files = less space on HD, USB drives, and cloud.
• Faster sending via WhatsApp, email, and social media.
• Less mobile data consumption.

Quality and control
• Three compression modes according to your priority (quality or size).
• Resizing with correct proportion.
• High-quality local AI background removal.
• Complete watermark with logo, text, social media, and QR Code.

Professionalism
• Standardized watermark on all deliveries.
• Transparent PNG for design and online stores.
• Support for modern formats (WebP, AVIF, HEIC, etc.).

Compression safety
• Smart option: only replaces if the file is actually smaller.
• Remove metadata if you want (more privacy when sharing).

Works on your PC
• Desktop program for Windows.
• No need to keep dozens of browser tabs open.
• Background AI model stays on your computer after the first download.

• Store owners and e-commerce who need light photos and transparent backgrounds.
• Photographers and designers who deliver many branded images.
• Real estate agencies and brokers with property photos.
• Service providers (salons, clinics, workshops) who promote their work.
• Companies that cannot upload confidential images to free websites.
• Regular people who just want to reduce photo size for WhatsApp or Instagram.
• Anyone creating catalogs, menus, flyers, or posts who needs to standardize size and branding.

Common websites ask you to upload your photo. With Privapixel, the heavy work is on your computer. You keep control of your images, get tools gathered in one place (compress + resize + background + watermark), and can process entire batches with preview. For those who work with images every week, this saves time, avoids leak risks, and makes the workflow more professional.